The Brothers Grimm Games
My Account
Shopping Cart 0 item(s)
View Cart
Home > Return Policy
 

Return Policy

Return / Replacement Policy
-Defects must be reported within 5 days of delivery
- 50% non refundable deposit due when order is placed
- Remainder plus shipping due when the order is shipped
- 25% Restock fee on all return products that are not a manufacturing defects.
- Typical lead time on games is 2 weeks depending on the size of the order size. We build all of our games to order. 

Product Quality and Variation:
We are constantly trying to improve our products. Our product may vary due to Vender, Material supplier, and our quest to improve our product. Our goal is to bring our customers the best quality product at a fair price.  

Questions & Answers:

Q: What kind of warranty is available for your products? 
A: All of our games come with a 6 Month warranty. This warranty covers the game itself and any attaching parts. Game accessories and playing pieces are not covered under this warranty.  

Q: Do you sell replacement parts? 
A: Yes. We sell replacement parts that we send with any game. Please call us for pricing. 

Q: Can your games be customized?
A: Yes. We custom designed all games a graphics in house. We can add your logo, change game play, or design a game to your specs., for an additional fee.

Q: Who uses your games?
A: Our customers come from a variety of markets including. Rental Companies, Educational systems, Family entertainment centers (FECís), Camp grounds, Promotional tools for various companies, ectÖ

Q: Where all do you ship to?
A:  We have accounts set-up with shippers to ship all over the world.  We have shipped to Japan, Hong Kong, Australia, Israel, Kuwait, Philippines, Canada, Trinidad

Pluck a Duck Racing - Table Top Pluck a Duck Racing - Table Top
$1,695.00
$1,495.00
more details
Tap The App - Table Top
$1,495.00
$1,295.00